Frequently Asked Questions

Question

Why do we use cookies?

Answer

Cookies enable our shopping cart to keep track of the items you place into your cart. We collect no information from cookies nor solicit any other information from you that would not aid in completing your order.

Question

I don't want to order via the Internet. How else can I order?

Answer

  1. You may email us with your contact information and the items you desire to purchase. Upon receiving this information, someone from our office will contact you to complete the order.
  2. To pay by mail, send check or money order along with a list of products needed to:
    Pages In Time
    1211 N. Ellison Ave
    Oklahoma City, OK 73106-4643

    Ordering Tip: Shop on our site, placing items in the shopping cart. Once you've finished shopping, print a copy of the receipt and mail it with your check or money order. This will give you the correct total you need to send including shipping for domestic orders. We will confirm by email when your order has been received and when it ships so please include your e-mail address when ordering.

Question

How long does it take for an order to be shipped?

Answer

All orders are shipped within 48 hours, unless the post office is closed for a holiday.

Question

What are the shipping costs?

Answer

Why did we stop our $1.00 rate? When we started our website one of my main goals was to provide reasonable shipping to customers who ONLY ordered stickers. Unfortunately, I began having so many orders for heavy items & scrapbook paper under $10.00 that I was actually losing money on each of these orders. It was costing me more money to ship than what I was making on the sale. I want to provide the quickest & safest shipping possible for your items. I don't charge any handing fees & delivery confirmation is free. I only charge the priority fee. *** If you are ONLY ordering stickers and/or embellishments and your order is less than $10.00 I will credit $2.00 to your credit card or paypal account and ship first class.***

Shipping is set up on a final price structure for simplicity. Our standard shipping method will be via United States Postal Service Priority.

  1. Orders under $25.00 will be assessed a $5.00 shipping fee.
  2. $25.01 to $50.00 will be $6.50 shipping.
  3. $50.01 to $75.00 will be $7.50 shipping.
  4. $75.01 to $100.00 will be $8.50 shipping.
  5. Over $100.00 will be $12.50 shipping.

Orders LESS THAN $10.00 containing stickers / embellishments ONLY may be sent first class with excess shipping refunded to credit card or paypal account. Please indicate first class in the comment section when ordering.

Question

International orders:

Answer

Due to the many shapes, sizes and weights of our products we are unable provide a set shipping fee for international orders. After we receive your order we will weigh it at the post office and obtain the best shipping rate. We will then email you with the final total for your order. Your credit card will be charged until we have contacted you and received permission to ship the order. NOTE: When your order is placed you will see a shipping charge applied. This is for our domestic orders only and will be subtracted from your total.

Question

What is our return policy?

Answer

If you have a problem with our product please let us know by using our contact form. We'll respond within 48 hours of your email. All returns must be approved & we will send return postage to ship the product back to us. We cannot be responsible for damage caused by the US Postal Service. If this happens, you may file a claim with the Post Office to receive a refund. We will be glad to fill out any paperwork necessary to help with this. No returns will be accepted if the original packaging has been opened unless the return is due to the item not functioning properly or due to damage. All damages, shortages, or return requests must be requested within 7 days of receiving the order.